The Master in Clinical Service Operations (M.C.S.O.) program provides physicians, clinicians, nurses, allied health professionals and administrators with the operations management training they need to lead teams, optimize efficiency and improve the patient experience. Designed with working professionals in mind, M.C.S.O. is an intensive, 36-credit program that can be completed in nine months with the full-time option or in two years with the part-time option. The program features pathways in clinical service, industry operations and executive leadership. Through a blend of traditional teaching methods and novel learning approaches, the program incorporates innovative case studies, hands-on simulations and a comprehensive capstone project in clinical operations within a healthcare organization. The program is currently offered in a live virtual and online format because of the pandemic.